Returns & Exchanges

At Henry’s House Of Coffee, we want you to love every cup; if you are not satisfied with your purchase, we offer returns or replacements within 30 days of delivery. Due to the perishable nature of our roasted coffee, please contact us directly to resolve any issues with flavor or quality.

Return Process

• 1.
  Contact Support

  Email our roasting team with your order number and a brief explanation of why the coffee or merchandise didn't meet your expectations.

• 2.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) number or instructions for a replacement batch.

• 3.
  Pack Your Items

  Securely package any non-perishable hardware or unopened coffee bags in their original packaging to ensure they are not damaged during transit.

• 4.
  Ship and Refund

  Affix the provided shipping label and drop the package at any authorized carrier location; once received, we will issue a refund to your original payment method.